FAQFAQ

Can I make reservation the Ski/Snowboard?
Sorry, We regret to inform you that we are not accepting reservations.
I have lost the tool which I borrowed.
Please, come to our shop, and you should pay the money.
Where do I return the Ski/Snowboard?
I would like return basically in the shop which you borrowed.
However, the return is possible near to a shop when it is impossible.
What kind of Boots/Jacket&Pants size do you have?
Ski Boots 16cm – 34cm
Snowboard Boots 18cm – 32cm
Jacket&Pants 80cm – 6L
What time should the Ski/ Snowboard return?
If you rent half a day, you should return about 1 pm.
If you rent a day, you should return 5 pm.
Can I change the boots size after the rental?
Yes, If you want change, please come to shop.
What is your insurance policy on all equipment ?
We have an optional insurance policy of 500 yen/person a day which covers you for damage to your equipment to worth 30,000yen. Any damages beyond this amount will incurred further charges.
equipment that is used negligently (eg Riding on roads ) will not be covered via insurance.
Can I change between ski /snowboards and skis?
Yes, but you are limited to one change out.
Do you need a ID?
No, That’s not necessary.
Which credit cards do you accept?
We accept the following cards: VS / MS / AX / UC / DC / DN / Ginren
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